General

How to I get help?

Read this FAQ and the email we sent you that contains the quickstart guide.

If you still have questions, email us at [email protected]. You can also try to text or call us at: (734) 219-9277

How much does it cost?

The camera hardware is available for under $20,000, including bundled quantities of health assessment reports. Additional reports, generated by our powerful AI-enabled cloud server, can be purchased separately at quantity-based pricing under $20.

We also offer time-based rental and lease options for under $2000, an ideal solution for qualified practitioners doing mass screening for patient recruitment.

Are you FDA cleared?

The Opticare AI fundus camera is considered Class II exempt for fundus photography. The optional health reports have not been evaluated by the FDA and should never be used for diagnosis or treatment of any medical condition.

Our facility and device is listed in the FDA Database

Technical

Can I change the QR code to my own design and logo?

Yes. Use a QR code generator such as qr.io to come up your own design.

Can I customize my report?

• You can change the content of recommendations of different risks. Relatively easy, One time cost
• You can add promotional contact us session. Relatively Easy. One time cost
• For other requests, reach out to [email protected]. We will try to work with you.

How to use my phone as hotspot?

on iPhone,

go to Settings → General → About, change Name to Opticare;

go back to Settings → Personal Hotspot, toggle on “Allow Others to Join”, Wi-Fi Password: Opiticare8000

Here is a video tutorial.